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Am somewhat restricted at moment, but will actively help asap. In the meantime:-
There are different ball hitch sizes, but for our purposes you can assume all are the same standard size.
From your pic it looks as if you have not fully disengaged the hitch lock jaws. Usually this is because the unhitching handle lock ( or pin on some) has not been fully disengaged ( lifted), and so the safety mechanism stops the ball hitch locking jaw from opening.
This is what is stopping your ball hitch from dropping down over the ball.
DO NOT ATTEMPT TO FOCE THIS JAW OPEN USING YOUR FINGERS. YOU WILL LOSE YOUR FINGER. IT IS A STRONGLY SPRUNG JAW!!!
If the hitch handle lock is not properly open then attempting to force the ball into the hitch lock will not succeed and may well jam the system. When properly open the system should accept the ball positively and with ease.
Maybe I can come down sometime when you are on site and give you a mini “ masterclass” in trailer tech?
Let me know a time and I’ll try and fit it in between hospital appointments!
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